IT Managed Service Provider Consultant
Justin Anthony
About Me
J@JustinianAntonius.com
Anaheim, California / Düsseldorf, Germany
An experienced IT Specialist and Consultant with over 15 years of experience, specializing in IT infrastructure, technical support, business technology optimization, and digital marketing. I have hands-on expertise in troubleshooting, delivering client-focused solutions, and leveraging AI tools for content creation, customer support, and productivity enhancement. I’m currently furthering my skills in Cybersecurity and Digital Marketing.
Work Experience
2012 - 2024
IT Consultant
PRISM SVCS – Anaheim, CA
- Provided comprehensive IT support across various platforms (Windows, macOS, Android, iOS).
- Implemented cybersecurity measures compliant with IRS standards.
- Designed and maintained websites, MySQL, and managed digital marketing campaigns to enhance client brand visibility.
- Managed subcontractors and staff for on-site and remote IT projects.
- Leveraged AI tools such as ChatGPT, MidJourney, and DALL-E for automation and IT solutions.
2012–2014
DIY Technical Support Specialist
Samsung SV – Anaheim, CA
- Diagnosed and resolved technical issues across Samsung devices.
- Developed user-friendly manuals and provided end-user training.
- Ensured seamless integration and mobile optimization of Samsung’s ecosystem.
2009–2012
IT Specialist
Vista Paint Corporation – Fullerton, CA
- Provided technical support in retail and manufacturing environments.
- Ensured system uptime and resolved security issues.
- Implemented new technologies and provided user training.
2010–2016
Computer Technician
West Covina Hills Academy – West Covina, CA
- Optimized classroom and administrative networks.
- Delivered tailored IT solutions and translated technical issues into simple terms for users.
Education
2007–2012
Computer Science
California Polytechnic University, Pomona, CA
2023–Present
Concurrent Cybersecurity/Digital Marketing
CSUSM, San Marcos, CA / Fullerton College, Fullerton, CA
Skills & Expertise
Technical Expertise
Proficient in DOS, Windows, macOS, Linux, NT Server, with strong network architecture and troubleshooting skills.
Skilled in VPN setup, Active Directory configuration, and Screen Sharing support.
IT Specializations
Experienced in system implementation, hardware/software upgrades, and network security.
Knowledgeable in cybersecurity principles, risk management, and troubleshooting IT issues.
Digital Marketing
Proficient in Google Ads, SEMrush, HubSpot, and social media platforms for digital marketing campaigns.
Expertise in SEO strategies, paid media campaigns, and email marketing to drive engagement and improve brand visibility.
AI Tools
Expertise in AI tools like ChatGPT, MidJourney, and DALL-E for automation, content creation, and visual marketing.
Capable of integrating AI tools into business processes to improve productivity and client solutions.
Web Development
Skilled in CMS platforms, HTML/CSS, and basic JavaScript for web development and front-end design.
Experienced in managing and optimizing e-commerce websites to improve user experience (UX).
Soft Skills
Strong interpersonal and communication skills with an emphasis on client interaction and teamwork.
Excellent problem-solving abilities with demonstrated leadership and mentorship in IT and marketing teams.
Products I’ve Worked With
J@JustinianAntonius.com